Returns & Exchanges

At Design By Si, we want you to be completely satisfied with your new fashion finds. If your items aren't the perfect fit, you can return them within 14 days of receipt for a refund or store credit.

1

Register Your Return

Visit our online return portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Place the items in their original packaging with all tags attached, ensuring the garments are unworn and in their original condition.

3

Attach the Label

Print the prepaid shipping label provided by our portal and securely attach it to the outside of your return package.

4

Drop Off & Track

Hand your package to the designated courier and keep your tracking receipt until your refund has been processed by our warehouse team.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing